Smart Enterprise Knowledge Management

Collect, manage, and share your organization's knowledge efficiently with Smart Factory 360°

Key Features of Knowledge Management Module

Document Management

Store, search, and control all organizational documents centrally

  • Document Version Control
  • Advanced Search Capabilities
  • Secure Access Control

Knowledge Sharing

Share knowledge seamlessly between teams and departments

  • Collaborative Editing
  • Role-Based Sharing
  • Knowledge Transfer Tracking

FAQ Management

Create and manage FAQs to help employees access information quickly

  • Categorized FAQs
  • Usage Statistics
  • User Feedback System

Discussion Forum

Platform for organizational discussions and idea exchanges

  • Topic Categories
  • Solution Marking
  • Expert Moderation

Document Management System

Optimize your organization's document and knowledge management with fast search and sharing

Total Documents

187

{+12} increase from last month

Document Categories

24

Well Organized

Recent Views

342

{+8%} increase from last month

Recent Documents

Document Name Category Last updated Views Actions
Production SOP v2
Procedures 22/05/2025 45
Quality Inspection Guidelines
Quality Control 18/05/2025 32
Preventive Maintenance Checklist
Maintenance 15/05/2025 28
Safety Protocol Updates
Safety 10/05/2025 65

FAQ and Forum System

Quickly exchange knowledge and find answers to frequently asked questions

Frequently Asked Questions

The system supports various file types including PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, JPG, PNG, and more with a maximum file size of 10MB.
You can set access permissions by clicking the "Share" button on a document, then selecting the users or groups you want to grant access to, and defining the access level (view, edit, share).
Use the advanced search function by clicking the magnifying glass icon and specify search criteria such as date range, creator, category, or keywords within document content.

Discussion Forum

How to fix XYZ-100 machine when Error E45 occurs

{8} Replies
When Error E45 occurs in the XYZ-100 machine, the first thing to check is...
Posted by {สมชาย} Solved

Recommendations for production control software upgrade

{5} Replies
The IT team is planning to upgrade the production control software and would like feedback on...
Posted by {มานี} Active

Energy conservation guidelines in the production process

{12} Replies
To reduce costs and be environmentally friendly, we have compiled the following energy-saving guidelines...
Posted by {วิชัย} Pinned

Benefits for Your Organization

Increased Efficiency

Reduce information and document search time by up to 30% with an efficient document management system

Knowledge Preservation

Prevent knowledge loss when employees leave by systematically storing organizational knowledge

Better Decision Making

Help teams make better decisions with access to accurate and up-to-date information

Start Managing Your Organization's Knowledge Today

Start using Smart Factory 360° and elevate your organization's knowledge management to excellence