Privacy Policy

Introduction

Smart Factory 360° ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our Smart Factory 360° service ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you disagree with our policy, please do not use our Service.

Information We Collect

Personal Information

When you register for our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Name and surname
• Email address
• Phone number
• Company name
• Job title

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as:

• Your computer's IP address
• Browser type
• Browser version
• The pages of our Service that you visit
• The time and date of your visit
• Time spent on those pages

Industrial Data

Since our Service is related to smart factory management, we may collect and process industrial data that you provide, such as:

• Production data
• Equipment and machinery data
• Quality data
• Energy consumption data
• Supply chain data

How We Use Your Information

We use the collected data for various purposes including:

• To provide and maintain our Service
• To notify you about changes to our Service
• To manage your user account
• To provide technical and customer support
• To analyze usage of our Service to improve user experience
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• To improve our services, products, and customer experience

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Sharing Your Information

We may share your personal information in the following situations:

• With service providers we use to support our business (e.g., analytics, payment processing, email delivery, hosting)
• In connection with a merger, acquisition, or sale of all or a portion of our assets
• With our affiliates, in which case we will require those affiliates to honor this Privacy Policy
• With business partners to offer you certain products or services related to you
• When you have provided consent to share the information
• If required by law or in response to valid legal process

We will not sell or rent your personal information to third parties without your consent.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, access limitations, and regular security assessments.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies for the following purposes:

• Essential cookies: Necessary for the functioning of the Service and cannot be switched off in our systems
• Preference cookies: Allow us to remember your settings and preferences
• Security cookies: Help with authentication and security
• Analytics cookies: Help us understand how users interact with the Service to improve the experience

Your Privacy Rights

Depending on your jurisdiction, you may have various rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to rectify inaccurate or incomplete information
• The right to erasure of your personal information (in certain circumstances)
• The right to restrict processing of your personal information
• The right to receive your data in a machine-readable format
• The right to object to processing of your personal information
• The right to withdraw consent you have given us

If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post changes to the Privacy Policy will constitute your acceptance of those changes.